What We Collect and Why We Use It
When you open an account with us, we collect the information needed to verify your identity, process deposits and withdrawals, and keep your wallet activity accurate. This includes your name, contact details, and transaction records tied to your bKash, Nagad, or Rocket payments. We also collect
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device and session data — browser type, IP address, and login timestamps — to detect unusual access and protect your account from unauthorised use. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited
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strictly to what those services need to complete your transaction. Retention periods follow applicable data protection requirements in the regions where we operate. If you close your account, we retain only what local law or financial compliance rules require us to keep, and no longer. Availability
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of our services, including how your data is handled, depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.